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AI bots lack one critical skill for customer service jobs

  • Posted by: admin
  • 2022-10-21

AI bots lack one critical skill for customer service jobs

Its features include voice recognition, speech synthesis, natural language processing, sentiment analysis, and predictive analytics. The call center AI market has exploded in popularity in recent years as artificial intelligence technology continues to advance and become more useful in contemporary business applications. One of the primary results of this has been the development of call